During the Winter Olympics I read an article about an athlete who had been disqualified in his event. His bitterness was evident as he blamed the judges, volunteers and even his coach. The crux of the issue was the time he arrived at the venue and was fully prepared to go. Apparently, he failed to properly prepare his equipment in the allotted time; officials said he was three minutes late in his preparation, he argued that he was only one minute late.
Correct me if I’m wrong but isn’t one minute late, still late? Especially when competing at an Olympic level?
This is an athlete who has been competing for years and knew the rules. In my opinion, his behaviour was unacceptable and officials were completely justified in their decision.
Unfortunately, I see this type of behaviour in many sales people, too. They blame their company for not allowing them to discount or for changing a compensation program. They blame a competitor when a customer changes vendors. They blame as many people as they can.
Successful sales pros that they are ultimately accountable for their sales and they take responsibility for their actions AND results. Do you?
Kelley Robertson helps sales professionals close more sales at higher profits. Receive a FREE copy of 100 Ways to Increase Your Sales by subscribing to his free newsletter available at www.Fearless-Selling.ca. For information on his programs contact him at 905-633-7750 or by email.
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