« Big, Wild, What? | Main | Enough with the Pink Ladies »

February 15, 2007


Ron Hayes

It seems pretty obvious to me that if a store were to post some signage (which they all do) about their in-store credit card offer, that should be enough for most people. But, it seems to be the way of our world today for many big companies to focus on the short-term bottom line and dismiss the long-term benefits of great customer relationships.

Jacqueline Durett

I've actually limited my shopping at Victoria's Secret because of the harassment I felt in the store. I would be solicited by 4 or 5 clerks to open an account before I had even picked something up to purchase. I complained to the company, but was dismissed. Some companies clearly cross the line between marketing and terrorizing.

The comments to this entry are closed.

My Photo

Expert Voices

meetings industry soapbox