Last week I introduced three concepts that will help you succeed in today’s new economy. They were; improve your sales skills, increase your visibility, and do more research before you first contact a company.
Here are three more.
Improve your service with your existing customers. This does not mean making more calls or improving delivery times, etc. It means finding out EXACTLY what they expect and then doing everything in your power to not only meet those expectations, but to exceed. Good customer service is a standard entry-level expectation. If you want to succeed and keep your existing you need to further.
Develop better sales proposals and presentations. Most proposals and presentation fail miserably. I can say that because I have been subjected to countless sales presentations and very few, if any, hit the mark. Every proposal and presentation MUST focus on your prospect’s needs, situation and concerns. Forget the hyperbole about your company. Show your prospect EXACTLY how you’re going to solve their problem.
Study more. The most successful sales people invest more time studying. They look at how they can improve their own abilities. They study their competition and figure out how to position their own product or service more effectively. They study the market and look for new opportunities.
**If you are serious about succeeding in our new economy, then you need to check out my upcoming teleseminar. Get the details here.
Kelley Robertson helps sales professionals and businesses discover new techniques to improve their sales and profits. Receive a FREE copy of 100 Ways to Increase Your Sales by subscribing to his free newsletter available at www.kelleyrobertson.com. For information on his programs contact him at 905-633-7750 or by email.
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Posted by: Hermes | July 29, 2011 at 01:02 AM
Kelly,
I like point #2 - Study more! Sales people need increase their customer and account expertise in 2009. The game has changed and they need to study their sales surroundings and learn. Knowledge is power as they say!
-Tom
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Great advice Kelley! Appreciate the insight.
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