I don’t know many businesses that have LESS competition than a few years ago. And many of these competitors are beating at YOUR customers’ door in an effort to get their business. Here are three strategies you can employ that will help you keep your competition from gaining a foothold. 1. Increase face time. You don’t need to increase the number of appointments sales calls you make. Instead, think of networking events, conferences and trade shows your customer’s may attend and make arrangements to be there too. 2. Increase touch points. Increase the number of times your customer receives contact from you. This can include; email, telephone, face-to-face meetings, direct mail, etc. Many of your customers will accept more contact from you. The key is to provide some type of value in each of these contacts. 3. Increase the value you bring to the equation. Every time you see, meet, connect or interact with a customer, make sure you add value to the interaction. Industry insights or information to help them achieve their goals and objectives or trends in the marketplace can all add value. Although these strategies sound simple, the execution requires planning and forethought. However, the investment will pay off when your competitors hear, “We love our vendor.” Kelley Robertson, author of The Secrets of Power Selling helps sales professionals close more sales at higher profits. Kelley conducts workshops and speaks regularly at sales meetings and conferences. Contact him at 905-633-7750 or [email protected].
Get your FREE copy of 100 Ways to Increase Your Sales by subscribing to Kelley’s free newsletter, “59 Seconds to Sales Success” at www.Fearless-Selling.ca.
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